HP LaserJet 5100 Printer series - Clearing Jams from the Top Cover Area

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Clearing Jams from the Top Cover Area

1 Open the top cover and remove the

print cartridge.


To prevent damage to the print
cartridge, do not expose it to light for
more than a few minutes.

2 Use the green handles to lift the

paper access plates.

3 Slowly pull the paper out of the

printer. Do not tear the paper!


Avoid spilling loose toner. Using a dry,
lint-free cloth, clean any loose toner
that might have fallen into the printer
(page 54).

If loose toner falls into the printer, it
might cause temporary problems with
print quality. Loose toner should clear
from the paper path after a few pages
are printed.

If toner gets on your clothing, wipe it off
with a dry cloth and wash clothing in
cold water. (Hot water sets toner into

4 Close the paper access plates,

replace the print cartridge, and
close the top cover.

If a paper jam message persists, there
is still paper in the printer. Look for
paper in another location (page 58).

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Chapter 4: Problem Solving