This chapter will help you to troubleshoot and solve printer
Occasionally, paper can jam during printing. This section will
help you to locate paper jams, properly clear them from the
printer, and solve repeated paper jams.
Many different messages can appear on the printer’s control
panel display. Some messages tell the printer’s current status,
. Other messages require an action,
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. Many of these messages are
self-explanatory. However, some messages indicate a
problem with the printer, or require further action or description.
This section lists these types of messages, and tells what to
do if a message persists.
The printer should produce print jobs of the highest quality. If
print jobs do not look sharp and clear, defects such as lines,
specks, or smears appear on the page, or paper is wrinkled or
curled, use this section to troubleshoot and solve the output
Before you can fix a printer problem, you must understand
where the problem lies. Use the flowchart in this section to
determine the printer problem, and then follow the
corresponding troubleshooting suggestions.
From the printer, you can print information pages, which give
details about the printer and its configuration.
Chapter 4: Problem Solving